Privacy Policy

Last updated: May 23, 2026

Pivot Point Prizes Pty Ltd

Last updated: May 23, 2026

1. Introduction

This Privacy Policy describes how Pivot Point Prizes Pty Ltd (“Company”, “We”, “Us”, or “Our”) collects, uses, and discloses Your information when You use Our website, services, and promotions, including competitions.

By using Our services, You agree to the collection and use of information in accordance with this Privacy Policy.

2. Definitions

Company refers to:
Pivot Point Prizes Pty Ltd
ACN 674 581 143
Unit 3, 5 Peach Court, Doveton VIC 3177, Australia

Service refers to the Company’s website and promotions.

Personal Data means any information that identifies an individual.

Usage Data means data collected automatically such as IP address, browser type, and usage behaviour.

You means the individual using the Service.

3. Information We Collect

Personal Data

We may collect:

  • Full name
  • Email address
  • Phone number
  • Address (for prize delivery)
  • Payment details (where applicable)

Usage Data

Automatically collected data may include:

  • IP address
  • Browser type/version
  • Pages visited
  • Time spent on pages
  • Device identifiers

Social Media Data

If You interact via platforms like:

  • Instagram
  • Facebook
  • Google

We may collect information linked to those accounts where permitted.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Track usage behaviour
  • Enhance user experience

You can disable cookies in your browser settings, however this may affect functionality.

5. How We Use Your Data

We may use Your Personal Data to:

  • Operate and maintain our services
  • Administer competitions and promotions
  • Process purchases and entries
  • Contact You (email, SMS, phone)
  • Send marketing and promotional offers
  • Improve our services and user experience
  • Comply with legal obligations

6. Sharing Your Information

We may share Your data with:

  • Service providers (e.g. payment processors, IT services)
  • Prize suppliers for fulfilment
  • Marketing and analytics partners
  • Business partners and affiliates
  • Authorities where required by law

We do not sell personal data.

7. Marketing Communications

We may contact You with:

  • Promotions
  • Offers
  • Updates

You can opt out at any time via unsubscribe links or by contacting us.

8. Data Retention

We retain Your Personal Data only as long as necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes

9. Data Security

We take reasonable steps to protect Your Personal Data, but no system is 100% secure.

10. Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion of your data
  • Opt out of marketing

To make a request, contact us using the details below.

11. Disclosure of Data

We may disclose Your data:

  • To comply with legal obligations
  • To protect our rights or property
  • To prevent fraud or misconduct
  • During business transfers (sale, merger, etc.)

12. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their privacy practices.

13. Children’s Privacy

Our services are not intended for individuals under 18.
We do not knowingly collect data from minors.

14. Changes to This Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated date.

15. Contact Us

If you have any questions about this Privacy Policy:

Pivot Point Prizes Pty Ltd
Unit 3, 5 Peach Court, Doveton VIC 3177
Email: info@pivotpointprizes.com.au